Terms of Service


1. Terms and Definitions

The following General Terms of Service apply to all business dealings between you as customer and ourselves, ROUGH TIMES, which are initiated and concluded via our e-commerce site (online store). That version of our General Terms of Service which is valid at the time of ordering shall be decisive. Any deviating conditions of the customer will not be recognized unless ROUGH TIMES has explicitly agreed to their validity.

ROUGH TIMES reserves the right to update and change the Terms of Service by posting updates and changes to the ROUGH TIMES website. You are advised to check the Terms of Service from time to time for any updates or changes that may impact you.

By signing up for the ROUGH TIMES services you are agreeing to be bound by the following Terms of Service, Privacy Policy and Return Policy before you may become a ROUGH TIMES user.

2. Account Terms

2.1. To access and use the Services, you must register for a ROUGH TIMES account (“Account”) by providing your First and Last Name, shipping address, phone number, a valid Email address, and any other information indicated as required. ROUGH TIMES may reject your application for an Account, or cancel an existing Account, for any reason, in our sole discretion.
2.2. You acknowledge that ROUGH TIMES will use the email address you provide as the primary method for communication.
2.3. You must secure access to your account using the username and password. In particular you must keep the password strictly confidential. ROUGH TIMES may assume that all actions undertaken from your account after logging in with your username and password is authorized and supervised by you. This means you are liable for these actions, unless and until you have notified ROUGH TIMES that someone else knows your password.
2.4. ROUGH TIMES processes your personal data. You give your consent for all kind of processing within the scope of the service. Read ROUGH TIMES Privacy Statement for more information.

3. Availability and maintenance

3.1. ROUGH TIMES uses its best efforts to have the online store available at all times but makes no guarantees about uninterrupted availability.
3.2. ROUGH TIMES actively maintains the website http://www.roughtimes.net. Maintenance can take place at any time, even if this may negatively impact the availability of the service. If you faces any kind of issues during surfing and ordering, feel free to visit the site a bit soon or contact us.

4. Limitation of liability

4.1. Damages may only be claimed if reported in writing to ROUGH TIMES via This email address is being protected from spambots. You need JavaScript enabled to view it. email at most two months after discovery.
4.2. In case of force majeure ROUGH TIMES is never required to compensate damages that you suffered. Force majeure includes among others disruptions or unavailability of the internet, telecommunication infrastructure, power interruptions, riots, traffic jams, strikes, company disruptions, interruptions in supply, fires and floods.

5. Term and termination

5.1. This agreement enters into force as soon as you first use the service and then remains in force until terminated.
5.2. If you entered into this agreement as a consumer, you may terminate the agreement at any time by removing your personal data. See Privacy Policy for more details.
5.3. ROUGH TIMES is entitled to terminate the agreement if you have not used the service at all in the last 18 months.

6. Purchase agreement

6.1. The goods and services offered on our website do not represent the conclusion of an agreement, but are solely an invitation to place an order.
6.2. By placing an order, you submit to us an offer to complete a purchase or service agreement. Should goods be supplied, then an agreement materializes at the time of dispatching the ordered goods to you. Confirmation of the receipt of your order does not constitute acceptance of your offer. It merely serves to inform you that your order has been received.

7. Shipping costs

7.1. You have the choice between STANDARD and REGISTERED shippings.
7.2. We cannot be responsible for the loss of your package if you don't ask for REGISTERED option. See more details on Shipping.

8. How to order?

8.1. Create an account to order products online.
8.2. The registration is FREE and takes a few minutes.
8.3. Then, make your choice & confirm your order. More details about the registration can be found in Privacy Policy.

9. How to pay?

9.1. Paypal:
After you confirm your order you will be automatically redirected to PayPal payment gateway. All privacy data related to your credit/debit card is being processed by PayPal.

9.2. Bank transfer:
Send your payment to:

Bank :
Crédit Agricole BRIE PICARDIE
IBAN : FR76 1870 6000 0072 1303 2007 138

Crédit Agricole BRIE PICARDIE
N° COMPTE : 18706 00000 72130320071 38

9.3. Chèques (France Uniquement) :
à l'ordre de INFERNÖ Records et à envoyer à :
3 rue Jeannequin
60480 THIEUX

- We DO NOT accept CASH money - sorry !

10. Return Policy

10.1.Read details in Return Policy agreement.

11. Identity of the Supplier

The online store operator is: ROUGH TIMES
3 rue Jeannequin
Phone: 09 61 35 40 33
Mobile: 06 23 14 33 55
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Managing Director authorized to represent the label: Fabien Pinneteau

Any complaints and requests can be made to the above-mentioned addresses.

12. Miscellaneous provisions

12.1. French law applies to this agreement.
12.2. Except to the extent determined otherwise by mandatory applicable law all disputes arising in connection with ROUGH TIMES shall be brought before the competent French court for the principal place of business of ROUGH TIMES.
12.3. For any clause in these terms and conditions that demand that a statement must be done “in writing” to be legally valid, a statement by e-mail or communication through the ROUGH TIMES service shall be sufficiently provided with sufficient certainty the authenticity of the sender can be established and the integrity of the statement has not been compromised.
12.4. The version of any communication or information as recorded by ROUGH TIMES shall be deemed to be authentic, unless you supply proof to the contrary.
12.5. In case any part of these terms and conditions are declared legally invalid, this shall not affect the validity of the whole of the agreement. The parties shall in such an event agree on one or more replacement provisions that approximate the original intent of the invalid provision(s) within the limits of the law.
12.6. ROUGH TIMES is entitled to transfer its rights and obligations under this agreement to a third party as part of an acquisition of ROUGH TIMES or the associated business activities.

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